Subprocessors

Safe Lagoon lists a company here only when we send it a name or an email address.

Core platform subprocessors

These subprocessors are the infrastructure Safe Lagoon runs on. They host the service, deliver email, sign parents in, deliver app notifications, and process subscription payments.

Amazon Web Services (AWS)

Business name
Amazon Web Services, Inc.
Corporate location
410 Terry Avenue North, Seattle, WA 98109-5210, United States
Function
Cloud hosting and a secure database of every user account. We email the parent. Some messages include the child's name, such as a place alert or a usage report. The scholarship form stores the applicant's name, email address, postal address, and phone number. The download form stores an email address.
Platform product
Safe Lagoon
Server location
Users in the European Union are hosted in the European Union. Email is sent from Ireland (eu-west-1) and the United States (us-east-1).
Guarantees for international transfers
EU Standard Contractual Clauses and the EU-US Data Privacy Framework.

Google

Business name
Google LLC
Corporate location
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
Function
Google sign-in and app notifications. When a parent signs in with Google, Google sends us the parent's email address and name. Push notifications can include the child's name. Google delivers that text to the parent's device.
Platform product
Safe Lagoon
Server location
United States for sign-in. App notifications are processed on Google's global infrastructure.
Guarantees for international transfers
EU Standard Contractual Clauses and the EU-US Data Privacy Framework.

Stripe

Business name
Stripe, LLC
Corporate location
354 Oyster Point Boulevard, South San Francisco, CA 94080, United States
Function
Subscription payments. We send the payer's email address and name. The card number is entered on Stripe's page.
Platform product
Safe Lagoon
Server location
United States.
Guarantees for international transfers
EU Standard Contractual Clauses and the EU-US Data Privacy Framework.

Other subprocessors

These subprocessors handle support conversations with parents. They do not run the parental-control service itself.

HelpCrunch

Business name
HelpCrunch Corporation
Corporate location
1811 Silverside Rd, Wilmington, DE 19810, United States
Function
Support chat. We send the parent's email address, first name, and last name, together with the plan and which features are enabled. The live chat includes a name or an email address if the parent types them.
Platform product
Customer support
Server location
European Union. HelpCrunch states that it stores customer data there.
Guarantees for international transfers
EU Standard Contractual Clauses. HelpCrunch states that it stores customer data in the European Union.
Sub-processors list
On request