Cookie policy
Last updated: 10 November 2026
Cookies
In this section you will find information on internet cookies, the cookies that may be set when you visit the Safe Lagoon, S.L. website and how to manage and delete these through your browser.
By accepting the cookies, you will accept the cookies for all the Safe Lagoon, S.L. websites:
What is a cookie and how does it work?
A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (referred to here as a "device") browser from a website's server and is stored on your device's hard drive. The cookie will be sent back to the server at your next visit of the website. The website will then recognize your specific browser-device combination. Many websites do this because cookies enable website publishers to find out whether the device (and probably its user) has visited the website before and to tailor the website to the users preferences (such as language).
Types of cookies
The law distinguishes functional cookies from other cookies. Safe Lagoon, S.L. asks your permission for other than functional cookies.
Functional cookies are cookies that are necessary for the optimal functionality of a website. These cookies (i) have the sole purpose of carrying out the transmission of communication over an electronic network or (ii) are strictly necessary for the provision of an information service requested by the user. Examples include cookies that remember the items in an online shopping basket, or cookies that can remember login details.
Other cookies can be separated in analytic cookies and tracking cookies.
Analytic cookies are cookies that collect anonymous statistical information on the use of the website in order to improve a websites functionalities. Examples include cookies that collect information of the amount of visitors on a website, or the amount of time that a visitor spends on a website.
Tracking cookies are stored on a users’ device in between browser sessions which allows the preferences or actions of the user across a site, or across different websites, to be remembered. Tracking cookies may be used for the purpose of collecting, combining or analysing information on the use of a website for commercial purposes. Examples include the collection of information for target advertisement.
The rules apply both to first party cookies as to third party cookies. First party cookies are set by the website you are visiting and they can only be read by that site. Third party cookies are set by a different organisation to the owner of the website you are visiting. For example, the website might use a third party analytics company who will set their own cookie to perform this service. The website you are visiting may also contain content embedded from for example YouTube or Flickr, and these sites may set their own cookies.
How do we use cookies?
During the course of any visit to the Safe Lagoon, S.L. website, the pages you see, along with any cookies, are downloaded to your device. Safe Lagoon, S.L. asks your permission for cookies that are not strictly necessary, through the cookie banner on the website. You can accept all, reject all, or choose by category, and you can change or withdraw your choice at any time in the cookie banner. Safe Lagoon, S.L. uses the following categories of cookies:
- Strictly necessary cookies. These cookies are needed for the website to work. They are used for the following purposes:
- Remembering a user's preferences, such as language
- Remembering settings in the Safe Lagoon Online Portal
- Storing your cookie-banner choice (including the cookie named sl_consent)
- Remembering your language (django_language)
- Running our support chat (HelpCrunch), which may store data in your browser when you use it
- On payment pages, Stripe may set cookies to process the payment and prevent fraud
These cookies do not require your consent.
- Analytics cookies. With your permission, we use analytics cookies to understand, in aggregate, which parts of the website are used and to improve the site. The tools are:
- Google Analytics, loaded via Google Tag Manager (including cookies such as _ga and ga*)
- Hotjar (Contentsquare) (including cookies such as _hj*)
- ProfitWell (Paddle) (including cookies such as hp2*)
- Marketing cookies. With your permission, we use marketing cookies to measure whether our advertising works and to show relevant ads. The tools are:
- Google Ads, loaded via Google Tag Manager (including cookies such as _gcl_au, _gcl_aw and gac*, and test_cookie on doubleclick.net)
- Visit-source cookies set via Google Tag Manager (device-source, device-referrer), which remember where your visit came from
- Meta (including cookies such as _fbp and _fbc)
Consent for analytics and marketing cookies is managed in the cookie banner. Strictly necessary cookies are always on.
How to manage and delete cookies
You can manage your consent for analytics and marketing cookies at any time in the cookie banner on the website. If you wish to restrict or block the cookies which are set by the Safe Lagoon, S.L. website, or indeed any other website, you can also do this through your browser settings. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other websites. Many websites do this whenever a user visits their website in order to track online traffic flows.
Users have the opportunity to set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Click on the relevant link for your browser to see the instructions.
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
Visit www.youronlinechoices.eu to turn off cookies for specific parties.
Final remarks
Safe Lagoon, S.L. may need to amend this cookie statement from time to time, for example if our website or legislation changes. Safe Lagoon, S.L. may always amend this statement without prior notification.
Please contact our customer service for any questions.
