We encourage you to discuss with your child your that Safe Lagoon is being used to assist you in keeping them safe online.

Our default settings allows for easy uninstall (the same way you would with any other app), but in some cases parents have had the app removed by their children or their friends without permission which leaves them unprotected. They asked us for help with this.

To address this, we have created a setting to control the uninstallation of Safe Lagoon so it can be set to require authorization by the parent before being removed from the child’s device.

  • Step 1. Open Safe Lagoon on your child’s device.

  • Step 2. Press the “Menu” button on the top right of the screen.

  • Step 3. Choose Settings.

  • Step 4.Enter the email and password you use to access your Safe Lagoon account.

  • Step 5. Press the “Block Uninstall” button.

  • Step 6. Follow the setup wizard. It’s easy.

  • Step 7. That’s it! Now Safe Lagoon can’t be uninstalled without entering your PIN code.

Watch this video: How to prevent removal of Safe Lagoon

To report issues of feedback, please get in touch with us. If you are happy with Safe Lagoon, please leave a quick review in the Apple App store or Google Play store. Your feedback and support is much appreciated!

Questions? Check out our help section.

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